SERVICE ADVISOR TRAINING
Invest in your Service Advisors by providing them with the skills and processes to increase sales and customer satisfaction.
Our Service Advisor training will teach your advisors a successful Service Drive Process.
Your team will learn:
✓ The importance of creating a positive first and lasting impression
✓ The intention of each step in the Service Drive Process and techniques for maximum effectiveness
✓ The words and phrases to more effectively identify customer needs
✓ To build maximum value on the service presented
✓ To close the sale with casual confidence
✓ The techniques to overcome common objections and improve closing ratios
✓ The different ways to properly follow up and prospect for new business
✓ The techniques to ensure and improve client satisfaction
AutoStaff will customize a training solution that fits your dealership’s unique needs.
Let us help you build a path towards repeat business and customer retention.
CONTACT US
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Whatever it is you need, we’re here for you.