Your team will learn:
✓ The importance of creating a positive first and lasting impression
✓ The intention of each step in the Service Drive Process and techniques for maximum effectiveness
✓ The words and phrases to more effectively identify customer needs
✓ To build maximum value on the service presented
✓ To close the sale with casual confidence
✓ The techniques to overcome common objections and improve closing ratios
✓ The different ways to properly follow up and prospect for new business
✓ The techniques to ensure and improve client satisfaction