BDC / INTERNET SALES
Whether you’re building a BDC or Internet Sales department from the ground up or optimizing your existing one. Our automotive BDC recruiting and training solutions are designed to optimize sales opportunities for your dealership in today’s digital age!
Your team will learn the skills and techniques to:
✓ Communicate effectively with your customer using phone, email or chat
✓ Capture and manage the critical customer “first impressions”
✓ Control the process and experience to advance the customer in the buying process
✓ Quickly build relationships and instill trust and confidence with your customers
✓ “Tee up” your successful sales process, meeting the customer where they’re at in the Road to The Sale
✓ Set appointments that show, confirm appointments and follow up after appointments
✓ Process objections professionally and bring the customer and their trade to your place of business
✓ Leverage your client base to proactively generate new sales opportunities without the added advertising costs
Partner with AutoStaff to make sure your BDC staff has the skills, habits, and confidence to be both informative and persuasive, helping you and your customers achieve your goals.
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Whatever it is you need, we’re here for you.